Features
Everything your team needs to message customers
One workspace for WhatsApp, Email and SMS — from the first template to the last reply, with the controls a growing team needs.
Three channels, one dashboard
Switch between channels from the sidebar. Each has its own overview, templates, campaigns and logs.
- Official WhatsApp Business Platform (Meta Cloud API)
- Create templates and sync their approval status from Meta
- Campaigns to contact groups or pasted numbers — up to 50,000 per send
- Per-recipient personalisation from an uploaded spreadsheet
- Image headers, delivery, read and reply tracking
- Shared inbox with unread counts and agent hand-off
- Send through SendGrid or your own SMTP server
- Reusable templates with {{variable}} placeholders
- Campaigns and repeat sends to the same audience
- Delivered, bounced and failed status from provider webhooks
- Message log with search and CSV export
SMS
- Twilio, MSG91 or Gupshup — bring your own account
- Reusable SMS templates
- Delivery status updates per message
- Recent-message history and delivery rate
Built for conversations, not just broadcasts
Shared WhatsApp inbox
Every customer reply lands in one inbox your team works together. Unread badges follow you across the dashboard, and conversations that need a person are flagged.
Chatbot rules
Answer welcome messages and keywords automatically, reply outside business hours, send a template, start a WhatsApp Flow or hand the chat to an agent.
WhatsApp Flows
Build and publish Meta WhatsApp Flows for structured forms — like loan eligibility checks — right inside the chat.
Campaigns & blasts
Group sends into campaigns, send again any time, and follow each blast's progress live. Large sends run on the server, so you can close the tab.
Contacts & groups
Import contacts from .xlsx, .xls or .csv files, organise them into groups and reuse those groups across channels.
Analytics
Delivery, read, failure and reply rates over time, status breakdowns and top campaigns for each channel.
Control for growing teams
Teammates
Invite your team and decide exactly what each person can see and do — down to viewing, sending or running campaigns per channel.
Permission-aware UI
People only see the pages and buttons they're allowed to use — no dead ends or "access denied" screens.
Activity log
See who sent, changed or signed in, and when — with filters and CSV export.
REST API
Connect your CRM with scoped API keys that only reach the templates you allow.